• Building relationships with key contacts at existing partner banks
  • Monitoring the service quality and driving improvement efforts 
  • Monitoring the running of the card program in order to reach the maximum penetration within the clients’ databases
  • Initiating contact and driving sales towards potential new partnerships
  • Building action plans with activities required to strengthen and grow the client relationship
  • Identifying growth opportunities within partner group companies
  • Being the first level of escalation for partners and taking responsibility and ownership for solving any issues raised by the partner banks
  • Reviewing progress and KPIs with clients on a regular basis
  • Implementation of new card programmes

ABOUT YOU

  • University degree in Business Administration or equivalent work experience
  • Relevant work experience as an Account Manager or Business Developer, ideally within the financial sector or credit card industry
  • Strong account management and relationship building skills
  • Demonstrated ability to communicate, present and influence effectively at all levels of the organisation
  • Proven ability to manage multiple projects at a time, while paying strict attention to detail
  • Ability to formulate key sales and customer services texts


WHAT WE EXPECT

  • Excellent communication and presentation skills, as well as a natural ability to conduct sales negotiations 
  • Strong interpersonal skills, ability to interact with different types of individuals and hierarchy levels
  • Self-starter, goal-oriented and top performing individual, keen on taking part in new sales challenges
  • Fluency in English; French, German or other languages are advantageous